Output Management for business-critical communication in the banking sector
Specialized support for complex document and customer communication landscapes in the banking sector – from evolved template and legacy systems to modernization, OpenText Communications / Cloud Native, and stable operations.
OpenText · Cloud Native · CCM · Modernization
When business-critical communication meets evolved system landscapes
Document and communication processes in the banking sector are often deeply embedded in existing business processes, system landscapes, and technical integrations. At the same time, established legacy solutions and extensive template inventories are meeting new platform and architectural strategies.
Evolved Document Landscapes
Templates, document logic, and custom solutions developed over many years create complex dependencies that must be taken into account when making changes to the output platform.
Legacy Technologies
Existing text systems, custom solutions, and Word-based templates can increasingly hinder the further development and modernization of the document landscape.
Customer Communications
Document creation and customer communication must interact reliably across various processes and systems and be consistently integrated into the existing enterprise landscape.
Controlled Modernization
Existing document processes must be modernized or migrated without losing sight of relevant communication processes and technical dependencies.
Output management aligned with central communication and transformation requirements
etiam supports banks wherever specialized output management and CCM expertise is required within complex OpenText and enterprise landscapes.
Further develop complex document and communication processes
Support for the technical advancement of templates, document logic, and output processes within existing enterprise landscapes.
Requirements are not viewed in isolation at the document level, but rather in interaction with the platform, integrations, and existing business processes.
Establish modern OpenText Communications architectures
Support for the architecture, implementation, and integration of OpenText Communications / Cloud Native within existing enterprise landscapes.
Existing document processes and technical dependencies are taken into account from the start and integrated into the future platform architecture.
Modernizing established document landscapes in a controlled manner
Analyze legacy text systems, existing templates, and custom document logic in a structured way and migrate them to modern output management platforms.
etiam provides support from the initial technical assessment and migration planning through to implementation, validation, and go-live.
Reliably supporting business-critical output platforms
Specialized support for production output management environments, including troubleshooting, changes, upgrades, and technical inquiries.
Existing platforms and integrations are viewed in their overall context to precisely isolate technical issues and implement changes in a controlled manner.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
Future-proofing established document landscapes
Complex customer communication is often based on a multitude of existing templates, document logic, data sources, and technical integrations. When platforms are modernized, these components must be considered together and transferred into the future architecture in a structured manner.
etiam combines experience with established document landscapes and existing OpenText platforms with expertise in modern OpenText Communications / Cloud Native architectures.
Templates
Document Logic
Integration
Cloud Native
Modernization without losing control over existing document processes
Established document landscapes are closely tied to existing business processes, integrations, and technical dependencies. Modernization must therefore consider not only the future platform but also the controlled transition of existing document and communication processes.
Controlled migration of complex document landscapes
Templates, document logic, data sources, and integrations must be considered together during a migration.
Structured migration planning creates the foundation for identifying existing dependencies early and transitioning document processes into the new environment in a controlled manner.
Targeted preparation of the new platform for production
Testing and technical validation are integrated throughout the implementation phase, ensuring that migrated templates, document logic, and integrations can be continuously verified.
This allows technical issues to be identified early and relevant document processes to be prepared for production in a structured manner.
Accounting for existing communication processes during transformation
During modernization, existing document and communication processes remain part of the operational system landscape.
Architecture and migration planning therefore take into account both the target technical state and the existing processes and dependencies that remain relevant during the transition.
Supporting the go-live and stabilizing the new environment
Modernization does not end with the technical migration. It is the go-live process that transitions your new document landscape into regular operations.
etiam guides you through this transition and provides support for the subsequent technical stabilization of your new environment.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
Deep expertise in business-critical output technologies
From complex legacy landscapes to modern cloud-native platforms, etiam combines in-depth technical expertise with extensive experience in development, migration, integration, and operations.
OpenText Communications / Cloud Native
OpenText Exstream Classic
OpenText Exstream / StreamServe
SAP IS-U application forms (Print Workbench)
Selected projects
Insights into the modernization of complex document and output management landscapes in regulated enterprise environments.
OpenText Communications / Cloud Native Migration
S/4HANA Output Management in the utility sector
From StreamServe to OpenText Exstream
Are you planning to modernize your output management landscape?
Whether you are looking to replace legacy systems, migrate extensive template libraries, or implement OpenText Communications / Cloud Native, let’s discuss your current environment, technical dependencies, and potential modernization paths.
No obligation · Expert-focused · Direct access to a specialist
