OpenText Exstream & StreamServe Consulting

Specialized consulting and hands-on support for OpenText Communications / Cloud Native, Exstream Classic, and existing StreamServe landscapes – from architecture and development to migration, integration, troubleshooting, releases, and operations.

Architecture · Development · Migration · Integration · Operations

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Rastergrafik eines abstrakten Musters mit horizontalen und vertikalen Linien in verschiedenen Blautönen auf hellem Hintergrund.
Initial Situation

When In-Depth Platform Expertise Becomes Critical

OpenText Exstream and StreamServe are often deeply integrated into business-critical document processes and existing enterprise landscapes. Changes to architecture, templates, interfaces, or platforms therefore require not only product knowledge but also an understanding of the entire technical and operational environment.

Complex Platform Landscapes

Evolved Exstream and StreamServe environments involve unique architectures, templates, integrations, and technical dependencies.

Lack of Specialized Expertise

For complex requirements, migrations, or technical issues, internal teams often need targeted support from experienced platform specialists.

Migration & Modernization

Transitioning from StreamServe or Exstream Classic to current OpenText architectures requires in-depth knowledge of both existing and future platforms.

Operations & Development

Business-critical output platforms require not only ongoing development but also reliable support for releases, changes, and technical issues.

Scope of services

Hands-on support from architecture to operations

etiam provides support for specific technical requirements as well as throughout larger project and operational phases. The focus is on sound platform expertise and practical implementation within existing enterprise landscapes.

Conceptualization and further development of OpenText Exstream and StreamServe architectures, taking into account existing systems, integrations, and technical requirements.

Both the current platform landscape and future requirements are considered to ensure technical decisions are robustly integrated into the existing enterprise architecture.

Implement requirements directly on the platform

Hands-on development and enhancement of templates, document logic, and platform-specific components in OpenText Exstream and StreamServe environments.

Technical requirements are implemented within the context of existing processes, integrations, and platform standards – ranging from targeted adjustments to more extensive further developments.

Modernizing existing platforms in a controlled manner

Support for migrating legacy StreamServe and Exstream environments to current OpenText platforms – from technical analysis and migration planning to concrete implementation.

Existing templates, logic, and integrations are systematically transferred to the target environment, with all relevant dependencies taken into account.

Systematically analyzing complex error patterns

Analysis of technical issues in production Exstream and StreamServe environments – including cases where causes extend beyond individual templates or components.

The platform, document logic, integrations, and adjacent systems are examined together to narrow down the root causes of errors and derive appropriate technical measures.

Safely managing releases and platform changes

Support for releases, upgrades, and technical changes to existing Exstream and StreamServe environments – from analyzing relevant impacts to preparing and overseeing implementation.

Existing dependencies and business-critical document processes are taken into account so that changes can be integrated into the existing environment in a controlled manner.

Providing platform expertise for ongoing operations

Specialized technical support for production Exstream and StreamServe environments – for recurring issues, changes, troubleshooting, and the ongoing development of existing systems.

etiam supplements existing operations and development teams wherever in-depth platform knowledge or additional technical support is required.

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Technologies

Expertise across different OpenText platform generations

Evolved output landscapes often consist of various OpenText technologies and version levels. etiam combines experience from established StreamServe and Exstream environments with current OpenText Communications / Cloud Native architectures.

OpenText Communications / Cloud Native

Architecture · Implementation · Migration · Cloud Native

OpenText Exstream Classic

Architecture · Development · Migration · Integration

OpenText Exstream / StreamServe

Legacy · Migration · Integration · Modernization

SAP IS-U Application Forms / Print Workbench

Forms · Integration · Migration · S/4HANA
Approach

A structured migration path instead of an isolated technology switch

Successful modernization considers not just the target technology, but the entire existing output landscape. From analysis and architecture to migration and go-live, we create a structured implementation path that makes technical dependencies manageable and secures ongoing operations.

01

Analyze

Understand existing platforms, templates, interfaces, dependencies, and operational requirements.

02

Define target state

Establish the target architecture, platform strategy, and technical framework for the future output landscape.

03

Plan migration

Prioritize migration objects, account for dependencies, and define a controllable implementation path.

04

Migrate & integrate

Transfer templates, logic, and interfaces to the target environment and integrate them into the existing enterprise architecture.

05

Validate & go live

Test document processes, validate technical and functional results, and support the go-live.

06

Stabilize

Secure the new environment after go-live and resolve any technical or operational issues that arise.

Enterprise Delivery

Platform expertise in an enterprise context

Output management is rarely an isolated technology. Exstream and StreamServe are typically embedded in complex enterprise landscapes. Technical decisions must therefore be considered within the context of existing processes, integrations, and responsibilities.

Reliably integrating output management into enterprise landscapes

OpenText Exstream and StreamServe operate within complex system landscapes, connected to upstream processes, data sources, interfaces, and downstream systems. Consequently, changes to the output platform can have impacts that extend far beyond individual documents or templates.

etiam takes these technical dependencies into account during architecture, development, and platform changes, providing support for reliable integration into existing enterprise structures.

Integrating technical decisions into existing structures

Enterprise projects require more than just a technically functional solution. Architectural guidelines, responsibilities, standards, and existing decision-making processes must be considered when further developing output management platforms.

etiam brings specialized Exstream and StreamServe expertise to these structures and helps coordinate technical decisions with the involved architecture, development, and operations teams.

Reliably preparing changes for production

New features, migrations, and technical changes must be validated in the context of the existing enterprise landscape before going live.

Testing and production readiness are therefore not viewed in isolation. Relevant document processes, integrations, and technical dependencies are taken into account to prepare changes for production in a controlled manner.

Providing platform expertise beyond implementation

Business-critical Exstream and StreamServe landscapes require specialized technical expertise even after project completion or go-live.

etiam supports existing development and operations teams with troubleshooting, changes, releases, and technical issues, helping to bridge the gap between platform knowledge and operational requirements.

Legacy platforms

Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.

Legacy platforms

Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.

References

Selected projects

Insights into selected projects involving OpenText Exstream, StreamServe, and cloud-native output management landscapes.

OpenText Communications / Cloud Native Migration

Description
Modernizing an established document and template landscape in the banking sector by migrating legacy text systems and Word VBA-based templates to OpenText Communications / Cloud Native.
Scope
Cloud Native · Migration · Templates · Development · Integration
Outcome
Transitioning an established legacy document environment into a modern, cloud-native output management landscape.

S/4HANA Output Management in the utility sector

Description
Support for an S/4HANA transformation program with a focus on output management and document-related processes. The core focus was on fit-to-template workshops, the coordination of business and technical requirements, and the alignment of the OMS workstream within the overall program structure.
Scope
S/4HANA · Output Management · Fit-to-Template · Requirements · Governance
Outcome
Structured integration of output management requirements into the S/4HANA transformation and alignment of relevant business and technical dependencies.

From StreamServe to OpenText Exstream

Description
Migration of a business-critical output management landscape in the energy sector – from architecture and target environment setup to migration, testing, and go-live support.
Scope
Architecture · Migration · Testing · Go-live
Outcome
Modernization and successful migration of an existing enterprise document environment.

Do you need specialized support for your Exstream or StreamServe environment?

Whether it's architecture, development, migration, troubleshooting, or ongoing operations: let's discuss your existing platform, current challenges, and the support you need.

No obligation · Expert-focused · Direct access to a specialist