Output Management for Enterprise Landscapes

etiam is a specialized consultancy for business-critical Output Management and Customer Communications Management. We support companies in the architecture, modernization, and operation of complex document landscapes – with in-depth expertise in OpenText Exstream, StreamServe, and SAP-integrated output processes.

Output Management · CCM · OpenText · SAP · Enterprise Delivery

Verschwommene Silhouette einer Person, die in einem modernen, hellen Raum mit großen Glaswänden und reflektierendem Boden geht und eine Tasche trägt.
Fassadenansicht eines modernen Gebäudes mit einem Muster aus durchscheinenden, rechteckigen Glasplatten, die gleichmäßig an der Außenwand befestigt sind, vor einem blauen Himmel.
Rastergrafik eines abstrakten Musters mit horizontalen und vertikalen Linien in verschiedenen Blautönen auf hellem Hintergrund.
Initial situation

When legacy output landscapes become a transformation risk

Business-critical output management systems have often evolved over many years. New platform strategies, SAP transformations, or technological dependencies make modernization necessary—all while existing document processes must continue to run reliably.

01

Output Management Modernization & Migration

From modernizing legacy system landscapes to ensuring the stable operation of business-critical platforms – etiam supports companies wherever in-depth output management expertise is required.

02

OpenText Communications, Exstream & StreamServe Consulting

Hands-on expertise for architecture, development, migration, troubleshooting, and enterprise delivery in OpenText Exstream and StreamServe environments.

03

SAP-Integrated Output Solutions

Output management expertise for SAP-based document processes – including SAP IS-U, Print Workbench, forms, interfaces, and correspondence.

04

OMS Stabilization & Support

Structured support for business-critical output management platforms – from troubleshooting and upgrade coordination to governance and stable operations.

05

Legacy platforms

Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.

06

Legacy platforms

Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.

Experience & Expertise

Competence at a glance

Years of experience
10+
Regulated industries
3
Platform environments
3
Projects
10+
Porträt eines Mannes mit hellen blauen Augen, dunklem, zurückgekämmtem Haar, der einen dunklen Anzug mit weißem Hemd und Einstecktuch trägt, vor einem hellen unscharfen Hintergrund mit großen Fenstern.
Founder & Expertise

Specialized consulting with direct senior-level accountability

Artjom Wismann
Founder & Output Management Specialist

Artjom Wismann is the founder of etiam and specializes in Enterprise Output Management and Customer Communications Management. His project experience includes the design, development, modernization, and operation of complex output management landscapes, as well as collaboration within large-scale enterprise and transformation programs. His technological focus lies on OpenText Communications CN, Exstream, StreamServe, and SAP-integrated output processes—from established legacy landscapes to modern cloud-native architectures.

Experience

Expertise across the entire lifecycle of complex output landscapes

Our project experience ranges from the architecture and development of business-critical output solutions and complex modernization and migration projects to the stabilization and support of production platforms.
etiam combines deep technological expertise with experience in document-intensive enterprise environments and regulated industries.

01

Architecture & Design

Target architectures, technical concepts, and the ongoing development of existing output management landscapes.

02

Development & Integration

Hands-on implementation of templates, document logic, forms, and integrations within existing enterprise architectures.

03

Modernization & Migration

Transforming established StreamServe, Exstream, and legacy landscapes into modern OpenText and cloud-native architectures.

04

Operations & Stabilization

Troubleshooting, changes, releases, upgrade coordination, and support for the ongoing operation of business-critical OMS platforms.

Collaboration

Strategic consulting. Technical implementation.

Complex output management projects require both technical depth and an understanding of business requirements, existing processes, and enterprise structures.
That is why our collaboration does not end with concepts and recommendations. etiam supports projects wherever specialized expertise is required – from analysis and architecture to concrete technical implementation and go-live.

Technically hands-on

Architectural decisions and concepts are developed with a focus on their actual technical feasibility.

Direct & reliable

Short communication channels and direct collaboration with the responsible specialists.

Integrated into existing teams

Collaboration with specialist departments, architecture, development, operations, and other project partners.

Long-term thinking

We look beyond individual tasks to ensure a robust and reliably operable output landscape.
Specialization

Specialized where technical depth is critical

In large-scale enterprise and transformation programs, output management is often a clearly defined workstream—yet it remains deeply integrated into business processes, system landscapes, and customer communications.
etiam’s focused approach combines deep platform expertise with streamlined processes and extensive experience in complex enterprise environments.

In-depth platform knowledge for complex OMS landscapes

Output management is a specialized technology field where architecture, document logic, integrations, and operations work closely together. etiam focuses on exactly these environments, combining in-depth expertise in OpenText Exstream, StreamServe, and SAP-integrated output processes.
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This allows technical issues to be viewed not just at the level of individual components, but within the context of the entire output landscape.
Die Erde aus dem Weltraum mit sichtbaren Kontinenten, Wolken und einem hellen Stern im Hintergrund des dunklen Weltraums mit Sternen.

Consulting and implementation without unnecessary handovers

Technical requirements lose precision when passed through multiple layers of consulting and implementation. At etiam, business coordination, technical consulting, and hands-on delivery are closely aligned.

This creates short communication channels and allows decisions to be coordinated directly with the specialists who understand the architecture, platform, and technical implementation.
Die Erde aus dem Weltraum mit sichtbaren Kontinenten, Wolken und einem hellen Stern im Hintergrund des dunklen Weltraums mit Sternen.

Integrate expertise exactly where it is needed

Not every initiative requires an additional large project team. Specialized output management expertise can be integrated into existing structures in a targeted manner—for a clearly defined workstream, to reinforce existing teams, or for specific complex tasks.

In this way, etiam complements existing business, development, and operations teams wherever additional technological depth or specific OMS experience is required.
Die Erde aus dem Weltraum mit sichtbaren Kontinenten, Wolken und einem hellen Stern im Hintergrund des dunklen Weltraums mit Sternen.

Specialized in the workstream, experienced in the overall project

Output management is often just one part of larger enterprise and transformation programs. At the same time, there are dependencies on business processes, SAP, enterprise architecture, operations, and other technical workstreams.

etiam brings specialized OMS expertise into these structures, working within existing project, coordination, and governance models. This keeps the focus on output management without losing sight of the overall project context.
Die Erde aus dem Weltraum mit sichtbaren Kontinenten, Wolken und einem hellen Stern im Hintergrund des dunklen Weltraums mit Sternen.
Project experience

Expertise from real-world enterprise transformations

Insights into the modernization of complex document and output management landscapes in regulated enterprise environments.

OpenText Communications / Cloud Native Migration

Description
Modernizing an established document and template landscape in the banking sector by migrating legacy text systems and Word VBA-based templates to OpenText Communications / Cloud Native.
Scope
Cloud Native · Migration · Templates · Development · Integration
Outcome
Transitioning an established legacy document environment into a modern, cloud-native output management landscape.

S/4HANA Output Management in the utility sector

Description
Support for an S/4HANA transformation program with a focus on output management and document-related processes. The core focus was on fit-to-template workshops, the coordination of business and technical requirements, and the alignment of the OMS workstream within the overall program structure.
Scope
S/4HANA · Output Management · Fit-to-Template · Requirements · Governance
Outcome
Structured integration of output management requirements into the S/4HANA transformation and alignment of relevant business and technical dependencies.

From StreamServe to OpenText Exstream

Description
Migration of a business-critical output management landscape in the energy sector – from architecture and target environment setup to migration, testing, and go-live support.
Scope
Architecture · Migration · Testing · Go-live
Outcome
Modernization and successful migration of an existing enterprise document environment.

Let’s talk about your output management.

Whether you are looking at modernization, OpenText Exstream, StreamServe, SAP-integrated output processes, or managing an existing OMS landscape, let’s discuss your current situation and the next steps.

No obligation · Expert-focused · Direct access to a specialist