Output management for complex document and communication processes
Specialized support for business-critical output management and customer communication landscapes – from existing document processes and templates to modernization, OpenText platforms, and stable operations.
Output Management · CCM · OpenText · Modernization · Integration
When document and communication processes are deeply embedded in the system landscape
Insurance-related document processes link business requirements with templates, document logic, data, and technical integrations. In established enterprise landscapes, this creates dependencies that must be taken into account during modernization and further development.
Extensive Document Landscapes
A multitude of existing templates and document logic must be reliably managed and further developed within complex system and process landscapes.
Enterprise Integration
Output management platforms are connected to upstream business processes, data sources, and downstream communication and processing systems.
Platform Modernization
Established output and CCM landscapes must be aligned with future technology and architecture strategies.
Stable Operations
Technical changes must be introduced into existing production environments in a controlled manner while ensuring that relevant document processes continue to function.
Output management for complex document and communication processes
etiam provides support wherever specialized output management expertise is needed for the development, modernization, and operation of complex enterprise document landscapes.
Targeted development of templates and document logic
Support for the technical development and enhancement of templates, document logic, and platform-specific components within existing output management landscapes.
Functional requirements are implemented within the context of the existing platform, integrations, and document processes.
Reliably integrate output management into existing systems
Document processes are connected to data sources, business processes, and related enterprise systems.
etiam provides support for technical integration, taking existing interfaces and dependencies into account during architecture and implementation.
Future-proofing established output landscapes
Analyze existing platforms, templates, and document logic, and modernize them in a controlled manner as part of a new platform or architecture strategy.
etiam provides support from the technical inventory and target architecture through to migration and go-live.
Specialized support for production output platforms
Support for troubleshooting, changes, upgrades, and the technical evolution of production output management landscapes.
Technical issues are analyzed within the context of the platform, document logic, integrations, and existing dependencies.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
View document processes across platform and system boundaries
Business-critical document and communication processes consist of more than just individual templates. Data, document logic, platforms, and technical integrations interlock to form the foundation for document creation and processing.
etiam views these components as interconnected and provides support for their technical development, integration, and modernization.
Templates
Document logic
Integrations
Platform architecture
Develop business-critical document processes in a controlled manner
Changes to output management landscapes often affect more than just individual templates or platform components. Integrations, document logic, and existing processes must be considered collectively during modernization and technical development.
Plan technical changes in the overall context
New requirements, platform changes, and modernizations can impact existing document processes and technical dependencies.
etiam takes these interdependencies into account during planning and implementation, providing support for introducing changes into existing output landscapes in a structured manner.
Reliably validate new and modified document processes
Testing and technical validation look beyond individual templates to include relevant document logic, integrations, and technical dependencies.
This allows open issues to be identified early and changes to be specifically prepared for productive use.
Considering existing document processes during modernization
When evolving productive output landscapes, existing document processes and operational requirements remain relevant.
Modernization and migration are planned to ensure that existing dependencies and ongoing processes are taken into account alongside the future technical target state.
Providing platform expertise even after go-live
Business-critical output management landscapes require specialized technical expertise even after changes or modernizations.
etiam supports existing teams with troubleshooting, changes, upgrades, and the continuous technical development of the platform.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
Legacy platforms
Existing StreamServe, Exstream, or other legacy environments are reaching their technological or strategic limits and need to be transitioned to a future-proof platform.
In-depth expertise in business-critical output technologies
From established legacy landscapes to modern cloud-native platforms, etiam combines in-depth technical expertise with experience in development, migration, integration, and operations.
OpenText Communications / Cloud Native
OpenText Exstream Classic
OpenText Exstream / StreamServe
SAP IS-U application forms (Print Workbench)
Selected projects
Insights into the modernization of complex document and output management landscapes in regulated enterprise environments.
OpenText Communications / Cloud Native Migration
S/4HANA Output Management in the utility sector
From StreamServe to OpenText Exstream
Are you looking to evolve your output management landscape?
Whether you are looking to modernize existing document processes, migrate an established OpenText landscape, or need technical support for ongoing operations, let’s discuss your current environment, requirements, and next steps.
No obligation · Expert-focused · Direct access to a specialist
